Assistant Property Manager at Cottonwood Ridgeview Apartments
Cottonwood ResidentialCottonwood Residential operates a growing national multifamily portfolio, and the Assistant Property Manager at Cottonwood Ridgeview in Plano sits right at the center of how that portfolio actually performs. This is an operational role with real financial responsibility, real people dynamics, and regular moments where you'll need to step up and own decisions without the Property Manager in the room.
Day to day, you're covering a wide range: posting rent, processing applications, staying current on unit availability and pricing, walking the property, coordinating with vendors, and responding to residents who need answers quickly. You'll also support leasing efforts directly, which means you need to be comfortable talking with prospects, understanding what moves people to sign, and following through on the administrative side of the application process. The community uses Self-Guided Tours, so part of keeping that running smoothly falls to you too, including unit readiness and daily inspections.
The team support piece carries genuine weight here. You'll assist with onboarding new hires, help set expectations for consistent performance, and occasionally need to deliver hard feedback. When the Property Manager is out, you're not just holding down the fort. You're making the calls, fielding escalations, and keeping the community running. That's a real leadership expectation, and candidates who've only observed that kind of responsibility from the sidelines will feel the difference quickly.
One dynamic worth knowing: Plano sits in a competitive DFW submarket where Class A communities have trained renters to expect a polished, responsive experience. Residents here aren't comparing you to the budget complex down the street. They're comparing you to every other well-amenitized option they toured last weekend. That raises the bar on follow-up speed, communication quality, and how move-ins are handled. Candidates who've worked in competitive lease-up or stabilized Class A environments will recognize that pressure immediately.
What separates strong candidates from average ones in this role isn't just experience with property management software (Entrata experience is a plus here) or familiarity with the basics of leasing. It's the ability to hold multiple threads at once without dropping the resident-facing ones. When you're mid-way through a delinquency report and a vendor is waiting on an invoice approval and two residents have open service requests, the ones who thrive prioritize without being prompted and communicate without being asked.
What you'll bring
- At least 2 years of multifamily property management experience, with 1 or more years specifically in an assistant manager capacity
- Solid understanding of leasing fundamentals, rent posting, and basic financial reporting
- Strong organizational habits and accurate record-keeping
- Proficiency in Microsoft Office; experience with Entrata or similar platforms preferred
- Confident communicator with residents, vendors, and team members alike
- Comfortable with a schedule that occasionally requires early starts or extended hours
- Physically able to walk the property regularly, climb stairs, and handle light lifting up to 25 lbs.
Cottonwood Residential offers competitive compensation and a real path to growth within an expanding organization. If you're the kind of person who notices what needs doing before someone points it out, this role gives you a lot of room to show that.