Assistant Community Manager, Jefferson Arbors at Broadlands

Skills This Role Runs On

The Assistant Community Manager position at Jefferson Arbors at Broadlands calls on a specific blend of financial discipline, relationship management, and operational awareness. This isn't a leasing-only role. The bookkeeping responsibilities sit at the center of the job: tracking collections, keeping bad debt below budgeted thresholds, and managing the financial side of day-to-day operations. If you're comfortable reading delinquency reports and acting on them before they become a problem, that skillset transfers directly here.

On the resident side, the work is equally demanding. Renewal management requires reading your residents before they're already gone. Strong candidates in this type of role treat renewals the way a leasing team treats traffic: proactively, with a system, not just a response to a notice-to-vacate. Jefferson Arbors is a 240-unit garden-style community in Ashburn, and Loudoun County's rental market has historically maintained solid occupancy due to the area's tech and federal contractor employment base. That context matters because residents here often have choices. Retention strategy at a community like this needs to be genuine, not just automated renewal offers.

What You'll Be Responsible For

Day to day, you'll support the Community Manager across all phases of on-site operations while owning specific functions outright. Collections follow-through, renewal outreach, resident communication, and property inspections all fall within your scope. You'll also manage the property's social media presence across platforms including Facebook and Twitter, handle escalated resident concerns, and plan resident events within budget. RealPage/OneSite experience is preferred, which signals the property is already working within a structured platform environment. Familiarity with that system speeds up your contribution on the financial and leasing reporting side considerably.

• Minimum two years of property management experience required
• High school diploma required; college degree preferred
• RealPage/OneSite experience preferred
• Ability to lift up to 15 pounds occasionally; regular property walks required
• In-office, on-site position

What Separates Strong Candidates Here

Jefferson Apartment Group operates across acquisition, development, and third-party management, which means there's genuine room to grow within the organization if you perform. The ACM role at a 240-unit community is a well-established stepping stone toward a Community Manager position, and companies structured like JAG tend to promote from within when they have capable people ready. What gets you there faster is being the person who closes the loop: on delinquency before month-end, on renewals before the 60-day window closes, on resident concerns before they hit Google reviews. The coordinative piece matters too. You'll lead the on-site team in the Community Manager's absence, which means the soft skill of keeping a small team aligned on leasing and operational goals is just as important as the bookkeeping precision.

Compensation for this role is in the $25 to $27 per hour range, with performance-based bonus potential and a full benefits package that includes medical, dental, vision, and potential rental discounts for eligible employees.