Assistant Community Manager

The Assistant Community Manager role at Hawthorne Residential Partners sits at an interesting crossroads. You're close enough to the leasing floor to still convert traffic and guide prospects through the process, but you're also developing the financial literacy and leadership instincts that define a strong Community Manager. It's genuinely a dual role, and that's what makes it worth pursuing.

Hawthorne manages properties across the Southeast and ranks among the top 50 largest multifamily companies in the country. The 8 West community in Greensboro sits in a competitive Triad submarket where occupancy discipline and resident retention carry real weight. This isn't a passive support position. You'll be actively involved in rent collection, delinquency follow-up, ledger reviews, and financial reporting alongside the leasing and resident relations work you'd expect. When the Community Manager is out, you run the site. That means the role requires both operational confidence and the ability to keep a team focused without a lot of hand-holding.

On the leasing side, you'll handle tours, respond to leads, process renewals, and help push toward occupancy goals. You'll also manage the community's social media presence, which has become a real part of how Class B and C garden-style communities stay visible and relevant between lease-up cycles. The financial side of the job includes payment posting, coordinating eviction procedures when necessary, and assisting with reports that go up to regional leadership. Two years of property management experience is preferred, along with at least six months in an assistant-level role. A CALP accreditation is a plus. A valid driver's license is required.

What this role builds, and what it requires

You need to bring conflict resolution skills and customer service instincts from day one. Those aren't developed here, they're used here. What the role builds is your financial acumen. Reading a T-12, understanding delinquency trends, and connecting ledger accuracy to NOI performance are skills you'll sharpen in this position and carry forward for the rest of your career. Hawthorne's Career Path Program formalizes that trajectory, and the internal movement from ACM to Community Manager is a genuine path, not just a talking point.

• High school diploma or GED required; two years of property management experience preferred
• Six months of previous ACM experience preferred
• Valid driver's license required; CALP accreditation is a plus
• Comfortable with financial tasks including delinquency management and ledger review
• Available for Saturday hours (10 AM to 4 PM) and occasional evenings for resident events

Compensation includes an hourly base plus monthly leasing and renewal commissions and quarterly performance bonuses. Benefits include medical, dental, and vision coverage, a 401k match, paid time off (including your birthday), pet insurance, and paid parental leave options.